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Frequently Asked Questions

We are a platform built especially for artists, designers and small businesses looking to showcase their unique products online. We strive to promote beautiful, hard-to-find products on our platform and are constantly looking for Sellers that fit the bill.

JustUdaipur has a verifying process to ensure customers are able to buy with confidence.

The aim of JustUdaipur is to promote artisans across Udaipur and enable them to stand out by showcasing their products on JustUdaipur platform. To stay true to this aim, creating a store and listing your products with JustUdaipur is free. JustUdaipur will deduct a 10% commission fee on each qualifying sale.

We’ll need some information from you in order to complete registration, When you are approved resources will be available to setup your online store, add your listing and manage store.

To facilitate ease for sellers, JustUdaipur provides two delivery options:

  1. The seller delivers the package to JustUdaipur warehouse. After verification, the package will be delivered to the customer.
  2. If the seller requests for pickup, a pickup amount will be charged.
Refund/return will only be accepted in case if you received a different or a damaged product.
You can contact us through our E-Mail ID - [email protected] and can also contact us through a live chat.
Login to justudaipur.com and go to your account. You will see your seller panel, from there you can manage your store information, manage your catalog by adding products and their information, make inventory updates, and manage orders and payments.
Justudaipur notifies you by email for every order with complete product information.
Shipping fees are set up by the JustUdaipur team and it also depends on the location and postal code of the buyer. Shipping charges are on the customer and the seller doesn’t need to add them anywhere.